Privacy Policy

Parents or guardians should read this Privacy Policy and explain to any children using this website the implications of this Privacy Policy.

About us

Pip Ahoy Ltd is committed to protecting your privacy.  This privacy policy tells you how we collect, store, process and use your/your children’s personal information.  By using this site you agree to your/your children’s personal information being processed in accordance with this Privacy Policy.  You should read this Privacy Policy in conjunction with our Terms and Conditions.
We may collect and process information about you/your children that you/your children provide to us through your use of the Site.

Children

Our Site is designed partly for children. Therefore we are aware that we must be extra cautious when processing personal information.
If you are under the age of 18, you may only use this site and provide personal information if you have the consent of, and are supervised by, a parent or guardian.
If we believe a child using this site is under 18 we will not process any personal information of that child without the consent of the parent or guardian. If the user is 18 or over we will only collect and process personal information as the long as we believe the user understands what is involved.
We will not disclose information collected from children under the age of 18 to anyone else without the consent of a parent or guardian.

What personal information do we collect?

We may collect personal information from you when you/your children participate in, access or sign up to any of the site’s activities, online content, newsletters, competitions or respond to communications from us. We may collect the following personal information:

  • name;
  • email address;
  • address;
  • postcode;
  • date of birth;
  • children’s name(s); and
  • children’s date(s) of birth;

How we may use your/your children’s personal information

We (or third party data processors acting on our behalf) may collect, store and use your/your children’s personal information for the following purposes:

  • to provide our services, activities or online content and to provide information about our services, activities and online content which may be tailored to your/your children’s individual tastes;
  • to contact prize winners of competitions;
  • to send out newsletters you/your children have subscribed to;
  • to complete any purchases you make through the Site;
  • to provide you/your children with services that you request;
  • where you have given us your consent, to contact you/your children (including by SMS and e-mail) with products and services which we think may interest you/your children – you can unsubscribe from our marketing communications at any time; and
  • where you have given your consent, to pass your personal information to selected third parties for marketing purposes.

We will not disclose, sell or rent your/your children’s personal information. to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity.
However, if a third party acquires all (or substantially all) of our business and/or assets, we may disclose your/your children’s personal information to that third party in connection with the acquisition. We may also disclose your/your children’s personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.
Finally, we may also collect anonymised details about visitors to our website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.

The requirements of Data Protection Laws

We regard the lawful and correct treatment of your/your children’s personal information by us as very important to our successful operation, and to maintaining confidence between us and our users. We ensure that our organisation treats personal information lawfully and correctly. To this end we fully endorse and adhere to UK data protection legislation and in particular to the ‘Data Protection Principles’ set out in the Data Protection Act 1998. In particular, without your consent or first amending this Privacy Policy to reflect any change in our usage of personal information:

  • we will not use your/your children’s personal information for any purpose that is incompatible with this Privacy Policy;
  • we will only collect sufficient personal information for the uses set out above;
  • we will endeavour to keep your/your children’s personal information up-to-date;
  • we will not retain your/your children’s personal information longer than necessary unless required to do so by law;
  • we will operate appropriate technical and organisational processes to protect your/your children’s personal information against unauthorised or unlawful access or processing and against accidental loss or destruction. The detailed measures we take are described elsewhere in this Privacy Policy; and
  • we will not transfer your/your children’s personal information to any country unless safeguards are in place to protect your/your children’s personal information to the standards that apply within the EU.

Cookies

Like many other major websites, our website uses cookies. A cookie is a small file of letters and numbers sent to your browser when you visit our website.

The use of cookies on our website is solely for tracking analysis purposes to track how users interact with our website and not tracking individual users’ details or their data.

We may use two types of cookies on our website:

  • Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser at which point they are deleted. These enable the website you are visiting to keep track of your movement from page to page so you don’t get asked for the same information you’ve already given to the site and provide you with a good experience; and
  • Persistent or stored cookies that remain permanently on the cookie file of your computer.

These cookies allow us to recognise and count the number of visitors and to see how visitors move around the website when they are using it, for example recording details of pages relating to particular products and services that you have visited on our website.

See our Cookie Policy for more information including how to disable cookies.

Third party sites

This website contains links to other websites operated by third parties. Please note that this Privacy Policy applies only to the personal information that we collect through this website, (or via competitions on our applications on third party websites including social networks where there is a link to this policy), or receive from third parties with your consent and we cannot be responsible for personal information that third parties may collect, store and use through their websites. We recommend that you always read the privacy policy of each website you visit.

In addition, when you provide to us information on a third party site or platform, (for example via our competitions on our applications on social networking sites), the information may also be collected by the third party website and may be subject to their privacy policy.

Security

We take appropriate technical and organisational measures to safeguard the personal information that we hold about you and regularly review our security measures to consider new technologies and methods, to safeguard your data. Please note that no transmission over the Internet can ever be guaranteed secure and we consequently cannot guarantee the security of any personal information that we receive over the Internet.

Your rights

You have the following rights:

  • The right to ask us to provide you with copies of personal information that we hold about you/your children at any time, subject to a fee specified by law (currently £10).
  • The right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you/your children free of charge.
  • The right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

This Privacy Policy was last updated January 2022. We may from time to time revise this Privacy Policy so please check back regularly to keep informed of updates. We will provide notice to you if these changes are material and will seek your consent if the change could have a detrimental effect on you.
If you have any questions regarding this Privacy Policy or would like to exercise any of the above rights, please contact us by e-mail: cw@pipahoy.com